Dispatch
Orders are dispatched within 2–4 business days of payment confirmation. Made-to-order or customised pieces may take longer; the timeline will be communicated to you.
Delivery time
Delivery within India typically takes 3–7 business days from dispatch, depending on your location. You will receive tracking details once your order ships.
Shipping charges
We offer complimentary insured shipping across India. International shipping is available and is complimentary on orders above ₹30,000; for other destinations, please contact us for a quote before ordering.
Delays
Delivery times are estimates. We are not responsible for delays caused by couriers, weather, or other circumstances beyond our control (force majeure). If a delivery is delayed due to a fault on our side, you are protected under our Returns & Refunds Policy and the Consumer Protection Act, 2019.
Country of origin
All products are made in India.
Questions
For shipping queries, email hello@sureka-handloom.in.