This Privacy Policy explains how SUREKA HANDLOOM SILKS ("we", "us") collects, uses and protects your personal information when you use this website, in line with the Information Technology Act, 2000 and applicable Indian data-protection law.
1. Information we collect
We collect information you provide when placing an order or contacting us, such as your name, email address, delivery address, PIN code and order details. We may also collect basic technical data (such as analytics) to improve the website.
2. How we use your information
- To process and deliver your orders
- To communicate with you about your order or enquiries
- To handle returns, exchanges and grievances
- To improve our products and website
3. Sharing of information
We share your information only as needed to fulfil your order — for example with courier and logistics partners and payment providers. We do not sell your personal data. We may disclose information where required by law.
4. Data security
We use reasonable security practices to protect your information. However, no method of transmission over the internet is fully secure, and we cannot guarantee absolute security.
5. Your rights
You may request access to, correction of, or deletion of your personal information by emailing us at hello@sureka-handloom.in.
6. Cookies and analytics
This website may use cookies and analytics tools to understand how visitors use the site. You can control cookies through your browser settings.
7. Contact
For any privacy questions, contact SUREKA HANDLOOM SILKS at hello@sureka-handloom.in.